The Law Offices of Kevin McConnell is your local Santa Rosa law firm dedicated to winning cases for our clients in the following practice areas:
At the Law Offices of Kevin McConnell,
Our Clients Come First!
Client Bill of Rights (click to open)
You have the right to our complete loyalty to you and your case. We are on your side and we are committed to place your interests first—even ahead of our own.
You have the right to our respect. We treat every client the way we would want to be treated.
You have the right to be updated regularly on the progress of your case. We strive to have regular contact with our clients and to make clear when some action is required from the client.
You have the right to expect and receive a high level of competence from our firm and everyone who works here.
You have the right know the truth about your case. We strongly believe in speaking the truth with our clients and we never sugar-coat the truth. You are entitled to know the good and the bad about your case and to be empowered to make informed decisions that are best for you and your family.
You have the right to prompt and courteous attention from our office. We are absolutely committed to being responsive to our clients; it is our practice to return all client calls the same day, if possible, or within one business day in every case. We are committed to the same level of service in responding to your e-mail inquiries.
You have the right to receive your legal rights and options explained in simple terms without any legal mumbo jumbo. It is our job to know the law and to explain it to you in plain language to help you understand all of your options.
You have the right to a fair, written fee agreement with our firm. We review the terms of our fee agreement with you at the beginning of our relationship. If you have any questions or concerns about our fee agreement at any time, we want to know about it.
You have the right to have a fair attorney fee for the work we do. We are proud of the work we perform for our clients and work hard to insure that you get good value for the money.
You have the right to make the ultimate decisions on your case. It is our job to provide you access to the legal system and to represent you zealously at all times. We will never accept or reject an offer, or make any other major decision regarding your case, without your approval. We never forget that we are working for you and not the other way around.